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Metropolitan Water District
IT Communication Technician II (2-way radio)

The Metropolitan Water District of Southern California is a consortium of twenty-six cities and water districts that provides drinking water to nearly 19 million people in Southern California. Metropolitan's mission is to provide its service area with adequate and reliable supplies of high quality water to meet current and future needs in an environmentally and economically responsible way. Metropolitan's facilities include the 242-mile Colorado River Aqueduct, five conventional water treatment plants with a combined capacity of 2.6 billion gallons per day, nine surface water reservoirs, 800 miles of pipeline, and 16 hydroelectric power plants.
The Information Technology Group has one (1) opening for an Information Technology Communication Technician II at Metropolitan's Headquarters located in downtown Los Angeles.

MWD maintains a 1200+ user Mototrbo Emergency Response 2-way radio system. This is an intermediate level position performing Information Technology Communication Technician II job duties. This position specializes in 2-Way Radio Communications, participating and overseeing the installation, inspection, maintenance and repair of two-way radio system components and other electronic communication, monitoring, and accessory equipment.

1.    Assists with developing technical and operational support materials.
2.    Assists with performing and documenting configurations and changes to communication systems and networks including all hardware and software components.
3.    Assists with communication capacity planning, collecting data, and monitoring applications.
4.    Assists with communication infrastructure support within area of responsibility which includes 2-way radio, Microwave, and other wireless technologies.
5.    Provides vendors, contractors and agencies on-site access and inspects work performed.
6.    Assists with the development and deployment of disaster recovery best practices. Executes disaster recovery plan for area of responsibility.
7.    May participate on a project team.
8.    Performs other related Information Technology Communication Technician job duties as required.
Education and Experience: High school diploma or High School Equivalency Certificate, two years of relevant experience, and completion of 40 semester units from an accredited college, university, vocational or military school.

Relevant experience is defined as: Experience supporting a Mototrbo Connect Plus digital trunking system on an IP WAN is required. Experience programming trunk groups, talk groups and hand-held radios is required. Experience with Avtec dispatch consoles desired.

Required Knowledge of: Principles, practices, and procedures of Information Technology and communications systems (2-way Radio systems); principles, practices, and procedures of network capacity (radio system) planning; operational characteristics of communication systems; applicable Federal Communications Commission (FCC) rules and regulations; word processing and spreadsheets; and current office technology and equipment.

Required Skills and Abilities: to Assist in providing support communication systems; learns and assists in tracking and monitoring communication hardware and software; analyze requests and provide customer assistance for solutions; maintain confidentiality for proprietary and personal information; problem solve; prioritize and multi-task; communicate clearly and concisely, both verbally and in writing; establish and maintain effective working relationships with those contacted in the course of work; work independently and in a team environment; and operate current office equipment including computers and supporting applications.

* Valid California Class C Driver License or equivalent that allows you to drive in the course of your employment is required at the time of application

The physical demands and work environment characteristics described here are representative of those that must be met or may be encountered by an employee to successfully perform the job duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job duties.

Physical Demands: The work requires considerable and strenuous physical exertion such as frequent climbing of tall ladders, lifting heavy objects over 50 pounds, and crouching or crawling in restricted areas.

Work Environment: The work environment involves high risks with exposure to potentially dangerous situations or unusual environmental stress that require a range of safety and other precautions, e.g., irritant chemicals, electrically energized equipment including high voltage systems, working at great heights under extreme outdoor weather conditions, or similar situations where conditions cannot be controlled.

Work Schedule: 9/80, alternating Fridays off

Job-Related Selection Criteria:
40% Technical knowledge/skills
30% Job Preparation (education, experience, and training relevant to the position)
10% Customer Service
10% Oral Communication
10% Written Communication
100% Total
* Competitive compensation
* Excellent medical, dental, life, vision
* Retirement plans, including pension plan and 401k
* Tuition reimbursement
* Training and advancement opportunities
* Excellent working environment
* Public transportation reimbursements and van pools
* On-site fitness center
* Hub of public transportation: Rail, subway, buses and taxis

For more information on MWD benefits, please use the following link:

This job announcement has been designed to indicate the general nature and level of work being performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To receive a copy of the complete job description, please send an email to .

The Metropolitan Water District of Southern California is committed to providing reasonable accommodations to qualified individuals with disabilities. Qualified individuals with disabilities, who need a reasonable accommodation during the application or selection process, please call or email

MWD is a Federal and State EO employer - Veterans/Disabled and other protected categories.

Job Specs
Job ID #: 261540
Apply Job Online: Click Here
Job Location: CA, Los Angeles
Job Type: Full Time
Last Modified: 7/14/2017
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