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Director, Enterprise Network Services


The Director, Enterprise Network Services is responsible for leading the planning, design and alignment of Sysco’s Voice and Data Network services.  This includes direct oversight of the managers responsible for:  WAN, LAN, Video conferencing, and telephone services.  Directly responsible for strategic planning of key initiatives aligned with BT Technology roadmap.    Work closely with 3rd party suppliers including Cisco Systems, Virtela,  Sprint, Verizon etc. to ensure the delivery of consistent, high quality voice and data products and services.  Work closely with Service Delivery leaders to ensure network initiatives are aligned with the business strategy.

  • Accountable for the operational and strategic voice and data network needs of Sysco. 
  • Accountable for setting the technology direction and standards for network services, which includes voice strategy, video standards.
  • Drive high user satisfaction with stable and cost effective networks
  • Manage and develop the capability of a team of Network colleagues.
  • Foster open communication and partnership with key vendors.
  • Establish Governance model and KPI’s for network performance
  • Provide regular written and verbal updates to Executive management team
  • Instructs, directs and evaluates the work of the personnel supervised. 
  • Provides input for personnel actions, such as performance reviews, hiring, compensation, promotions and terminations. 
  • Provides relevant and timely input to the annual budget planning process for network and enterprise telephonic systems-related expenses.
  • Prioritizes and assigns projects/tasks for Sysco associates.
  • Manage all aspects of  3rd party vendor and Managed Services partners (SLA’s, Change management, etc.)
  • Reviews and evaluates the performance of the managed services partner with respect to network, videoconferencing and enterprise telephonic systems support.
  • Helps coordinate response to critical issues and provides updates and information to the business and management as requested.
  • Approves documentation for both design and use of technical systems.  
  • Bachelor Degree in technology-related field preferred.
  • Management and/or Network/Infrastructure-related certifications.

  Skills and Experience:

  • 10+ years experience in managing the installation, configuration and support of network software, hardware, appliances and monitoring tools used in supporting a data and telecomm network infrastructure for a large enterprise. 
  • Demonstrated success in supporting or supervising a team that supports Cisco (and compatible) network equipment. 
  • Basic knowledge of Routers, Hubs, TCP/IP, BGP, EIGRP, Firewalls, VPN Technology.
  • Basic knowledge of Video Conference technology and Cisco phone system hardware and software installation, configuration and support.
  • Strong written and verbal communication skills and ability to effectively communicate with business leaders.  
  • Ability to effectively foster strong relationships with technology staff, Users, Senior/Executive management team and 3rd Party providers.
  • Ability to provide guidance on security decisions as they relate to the network infrastructure.  

Applicants must be currently authorized to work in the U.S. on a full-time basis without future employment sponsorship.


Sysco is committed to providing comprehensive retirement and benefits programs, a stock purchase plan, product purchase discounts and much more!
Background & Drug Screen. EEO/AA-M/F/disability/protected veteran status/Genetic Data

Sysco is an Equal Opportunity Employer!

Job Specs
Job ID #: 261803
Apply Job Online: Click Here
Job Location: TX, Entire State
Job Type: Full Time
Last Modified: 2/15/2018
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